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Vacations Made Easy: Know Before You Go

Early check-in depends on cleaning schedules. Larger properties do not allow early check-ins due to the size of the property. 
Check out is at 11am and strictly enforced unless you paid for late check out.

It depends on the property. Pet friendly properties require a pet fee of $30/night, service animals are exempt. The maximum fee is $250 for a stay.

Pets are allowed before 9 a.m. and after 5 p.m. from April 1 to September 30. They are permitted at all hours from October 1 to March 31.

A full refund is available if the property is rebooked for the same dates. Alternatively, guests can reschedule or receive credit for a future stay.

 

We understand that plans can change, and we strive to be as flexible as possible. If you need to cancel your reservation, here are your options:

  • Full Refund: If we’re able to rebook the property for the same dates, we’ll gladly provide a full refund.
  • Reschedule: You can reschedule your stay for another date. If the new dates have a higher rate, the price difference will apply.
  • Future Credit: We can offer you a credit for the full amount of your canceled reservation, which can be applied to a future stay.

None are fully ADA accessible, but some units are on the ground floor.

Beach towels and wagons are provided at most locations. Properties in the city of Jacksonville do not have chairs or beach towels due to the distance from the beach.

  • Keurig coffee maker along with a regular coffee pot to serve a crowd
  • Grills at some locations
  • Standard Wi-Fi at every location
  • Beach towels and chairs
  • blenders, cooking pots and pans, a variety of cooking and baking utensils and equipment.
  • Shampoo/Conditioner, and Body Wash

Contact the Nomad customer support team to check if the item was found. Guests can pick it up or have it shipped for a $25 handling fee plus shipping costs.

No, daily cleanings are not offered as part of a standard booking. If you’re booking for multiple weeks or staying in a medium term rental, you may request cleanings. Reach out to our customer support team to learn more. 

  • How far is the property from the airport?

    • Jacksonville International Airport (JAX) is approximately 35-40 minutes away by car.
  • What are the nearest major cities?

    • Downtown Jacksonville: About 25-30 minutes away.
    • St. Augustine: A scenic 45-minute drive south.
    • Orlando: Approximately 2.5 hours away by car.

Our busiest season runs from March through September, with peak months during spring break, summer, and holiday weekends. For a quieter experience, consider visiting during the fall and winter months when the weather is still pleasant, and the beaches are less crowded.

Our customer support team is available via text or call daily until midnight. 

Yes! Please reach out to our customer support team and they will connect you with one of the owners to learn more.Â